{"id":2379,"date":"2019-07-07T16:42:52","date_gmt":"2019-07-07T16:42:52","guid":{"rendered":"https:\/\/sktc.evpu.sk\/?page_id=2379"},"modified":"2023-04-04T14:17:00","modified_gmt":"2023-04-04T14:17:00","slug":"complaints-and-appeals","status":"publish","type":"page","link":"https:\/\/sktc.evpu.sk\/en\/information\/complaints-and-appeals","title":{"rendered":"Complaints and Appeals"},"content":{"rendered":"

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Complaints and Appeals<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”0px||0px|||” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ width=”89%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” link_font=”||||||||” link_text_color=”#7c7c7c” z_index_tablet=”500″ text_text_shadow_horizontal_length_tablet=”0px” text_text_shadow_vertical_length_tablet=”0px” text_text_shadow_blur_strength_tablet=”1px” link_text_shadow_horizontal_length_tablet=”0px” link_text_shadow_vertical_length_tablet=”0px” link_text_shadow_blur_strength_tablet=”1px” ul_text_shadow_horizontal_length_tablet=”0px” ul_text_shadow_vertical_length_tablet=”0px” ul_text_shadow_blur_strength_tablet=”1px” ol_text_shadow_horizontal_length_tablet=”0px” ol_text_shadow_vertical_length_tablet=”0px” ol_text_shadow_blur_strength_tablet=”1px” quote_text_shadow_horizontal_length_tablet=”0px” quote_text_shadow_vertical_length_tablet=”0px” quote_text_shadow_blur_strength_tablet=”1px” header_text_shadow_horizontal_length_tablet=”0px” header_text_shadow_vertical_length_tablet=”0px” header_text_shadow_blur_strength_tablet=”1px” header_2_text_shadow_horizontal_length_tablet=”0px” header_2_text_shadow_vertical_length_tablet=”0px” header_2_text_shadow_blur_strength_tablet=”1px” header_3_text_shadow_horizontal_length_tablet=”0px” header_3_text_shadow_vertical_length_tablet=”0px” header_3_text_shadow_blur_strength_tablet=”1px” header_4_text_shadow_horizontal_length_tablet=”0px” header_4_text_shadow_vertical_length_tablet=”0px” header_4_text_shadow_blur_strength_tablet=”1px” header_5_text_shadow_horizontal_length_tablet=”0px” header_5_text_shadow_vertical_length_tablet=”0px” header_5_text_shadow_blur_strength_tablet=”1px” header_6_text_shadow_horizontal_length_tablet=”0px” header_6_text_shadow_vertical_length_tablet=”0px” header_6_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”]Home<\/a><\/span><\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Project Section 01″ _builder_version=”4.16″ custom_margin=”0px||” custom_padding=”0px|||” border_color_all=”#1B2F33″ border_width_left=”0vw” border_color_left=”#545f66″ global_colors_info=”{}”][et_pb_row admin_label=”Project Area 01″ module_class=” et_pb_row_fullwidth” _builder_version=”4.16″ width=”89%” width_tablet=”80%” width_phone=”” width_last_edited=”on|desktop” max_width_tablet=”80%” max_width_phone=”” max_width_last_edited=”on|desktop” make_fullwidth=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#B8B08D” divider_position=”center” divider_weight=”3px” _builder_version=”4.16″ max_width=”70px” height=”0px” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”10%” animation_starting_opacity=”100%” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.20.2″ text_font=”||||||||” animation_style=”fade” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

In case of any objection against the work of certification body is possible to submit complain or appeal to our work. We take every complain or appeal as an opportunity to improve our services, therefore, they are welcome. You can submit complain or appeal anytime in written form to the address:<\/p>\n

EVPU a.s.
Trencianska 19
018 51 Nova Dubnica
Slovak Republic<\/p>\n

Complains or appeals submitted by another way will not be handled in order with processes of the certification body.<\/p>\n

Process of resolving the complaint or appeal:<\/p>\n